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Home > Shipping and Delivery

Shipping and Delivery

To help you understand each step of the order processing, we’ve prepared this detailed shipping and delivery guide. Please read it carefully to have a clear understanding of the delivery timeline.



1. Production Time

Based on the type of product you’ve selected, our production timeline is as follows:

  • TPE Torso: Approximately 3 days
  • TPE Full-size Doll: Approximately 4 days
  • Silicone Torso: Approximately 4 days
  • Silicone Full-size Doll: Approximately 5 days


Factory Photo Confirmation Process

  1. If you require a factory photo, please indicate it in the order notes or contact customer service (if no note is added, factory photos are not required by default).
  2. After production is complete, we will take factory photos and send them to you for confirmation. If no factory photo is needed, we will ship directly.
  3. Once the factory photos are confirmed as accurate, we will immediately arrange for shipment.



2. Shipping Arrangements


1. Shipping Address

  • Standard orders will be shipped from our factory in China.
  • For overseas warehouse shipments, please refer to the specific arrangements in the global warehouse section.


2. Shipping Time

Shipping time varies by destination:

  • European Countries:

    • The package will arrive at the Poland or Belgium transit station within 8 days after shipment (depending on which transit station is closer to your country).
    • Delivery from shipping to receipt will take approximately 12-15 days.
  • United Kingdom:

    • The package will reach the UK local customs within 8 days after shipment.
    • Delivery from shipping to receipt will take approximately 12-15 days.
  • United States:

    • The package will reach the US local customs within 6-8 days after shipment.
    • Delivery from shipping to receipt will take approximately 7-12 days.
  • Asian Countries:

    • The package will arrive at the local customs within 3 days after shipment.
    • Delivery from shipping to receipt will take approximately 5-7 days.


3. Global Warehouses

We have two global warehouses to ensure fast and efficient delivery:

  • US Warehouse (California): For orders within the United States. Delivery will be made within 7 days after shipment.
  • European Warehouse (Poland): For orders within Europe. Delivery times are as follows:
    • Germany, Belgium, Croatia, Hungary, Czech Republic, Netherlands, Denmark: Approximately 3 days
    • Austria, France, Finland: Approximately 4 days
    • Portugal, Italy: 4-5 days
    • Greece: 5-6 days


4. Shipping Timeliness

All orders will be processed and shipped within 3 business days.


5. Carriers

We work with the following high-quality logistics providers:

  • FedEx
  • UPS
  • DHL



3. Important Reminders

  1. Please ensure that you provide a valid and accurate shipping address. Invalid addresses may result in failed deliveries.
  2. If you have special shipping requirements or requests, please note them when placing your order or contact customer service.
  3. Orders for holidays or remote areas may require extra time for delivery. Please be patient. 


If you have any questions regarding shipping or delivery, feel free to contact our customer service team at [email protected]!